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Happy customers are at the heart of any successful business.
As a business consultant and virtual business manager, business owners and CEOs seek my help for a range of problems and difficulties they’re having, from day-to-day admin woes to streamlining their processes and procedures for sustained business growth. So, there’s little that delights me more than hearing positive feedback that shows just how much my assistance has helped them.
Here are some testimonials from business owners that I have been able to help here at Auxilium Business Consulting.
Access the testimonials below by selecting from the boxes relating to the service you are interested in most.
Audits
Alex and Auxilium admin were referred to me and we met up and discussed the needs for my business. Alex carried out a comprehensive Audit of all the functions of my business and provided an action plan that covered many aspects for us to work on together. She also found specialists to help with various tasks such as Amazon images, website revamp and specialist bookkeeping tasks.
It was a pleasure to work with Alex and I had great support and could not have asked for more. I will continue to work with Auxilium as my business grows.
James Berrie - Owner Cookify
Alex provided me with a full administration audit, with a high, medium and low priority “to do” list. It has been an absolutely amazing experience working with Alex. Her professionalism, advice and commitment to my project is to be highly commended. I will soon be asking for more help with my high priority tasks. Alex, it’s been a pleasure.
Care Concern
Alex carried out a business audit for us in May 2021. She was energised, detailed, and thorough throughout the whole process asking insightful questions and showing a genuine interest in how we work and the systems and processes we have in place.
She listened to us and responded with sensible and realistic suggestions and ideas about how we could change things to better suit our needs going forward. She was professional throughout and the final report she put together is now the stepping stone for change in our company as we look to the future.
Following a business audit in May 2021, we engaged Alex’s business management services further to help us put the key priority areas of the report into action. Our main aim was to recruit a new Office Administrator to support the running of the business and ease pressure on existing staff. Alex supported us to draw up a job description for this new role and prepare standard operating procedures (SOPs) to document how to carry out the tasks of the role. We have continued to develop the SOPs since the new employee joined the company. Alex helped break the whole process down into smaller tasks and took the stress out of developing a new role and recruiting a new employee. Her support was invaluable.
Alex is amazing…she audited my business at the beginning of the year. It was a process of discovery for me…all that needed to be done was highlighted and given a priority…all that was going well was celebrated. I now know exactly where I am and have a plan for moving forward…thanks Alex Hughes of Auxilum.
Alex helped me analyse my company from an organisational point of view, checking through my systems and processes to see if there were areas that could be improved. After completing an Admin Audit, she was able to make positive suggestions to refine the systems we currently have in place, giving us clear instructions on what and how to put the solutions into practice. Thanks for your help Alex, you have been invaluable!
Alex has proved to be a wonderful business adviser, supporter, and organiser and helped us immensely. Kind, thoughtful, and with bags of experience.
Having someone like Alex to turn to for business support has made such a difference to my business.
She is highly recommended.
Auxilium Ambulance
Hire a VA – Advice
I was a little stuck with my business direction and Alex worked with me to give me clarity and direction. Her speed, understanding, eloquence, and ability to find solutions and provide the right advice gives a reassurance that any business owner needs.
As honest, knowledgeable, and passionate a professional as you're likely to meet. She knows what there is to know about business and provides greater insight into the challenges and relevant solutions.
I am very grateful and would highly recommend Alex to any business owner who needs some direction.
I left the session with clarity and having mapped out an area of my business with Alex’s support that I had been going around in circles about for too long.
Alex had done some brilliant preparation ahead of our session, asked me insightful and considered questions throughout our session, and then provided me with a fabulous summary and piece of output from the session for me to take forward.
My time with Alex was invaluable; really appreciate her experience and input.
Thanks so much.
I recently had a brainstorming session with Alex which was brilliant.
Before the session, we spoke about what I needed to think about regarding my brainstorming sessions, which was really helpful and made the session really productive and useful.
The session has helped me think differently about lots of things I do and how they could be improved.
Alex has been great in following up on what we spoke about and checking I was ok with what we had gone through.
Power Session – Business Brainstorm
I had the most valuable insights on how to get unstuck with Business Consultant Alex Hughes. In our very first session, we went over several aspects of my business in which I was "stuck" which resulted in 5 actionable steps that I can immediately implement to simplify my life as an entrepreneur and business owner, and make more time for creativity and enjoyment. I fully recommend Alex's services to everyone who is experimenting overwhelm with everyday tasks; her practical overview on how to operate more efficiently is invaluable.
Teresa Palm, Spanish & English Language Specialist / Palm Learning, Founder & Director
I was in need of business guidance as my freelance business has grown rapidly. I found Alex through LinkedIn, and am so glad I found her for my mini brainstorm session!
She took a deep dive into everything I do, asking all the right questions. We then had a session where she shared a range of areas within my business that can be improved or streamlined to ensure greater success for my business.
Sometimes when working alone on your small business you just need some extra eyes to see things from another point of view. Alex did this and more.
I have really appreciated her audit overview, which gave me a “to-do” list of areas to work on with solutions.
I have already recommended her to people in my network and will continue to do so!
It’s my absolute pleasure to recommend Alex and her company Auxilium Business Consulting.
I have known Alex for a few years now having met at a networking event. Alex is friendly, enthusiastic and a very approachable professional. Once you meet, you soon get to know the valuable experience she has in her field and it is for all these reasons that I can call without hesitation for a one-to-one business chat.
Alex provided us with guidance and recommendations for what we needed.
Michelle Peters, Owner, Paragon Cleaning
I was unsure of exactly what it was I needed when I made the decision to outsource some of my workload. Luckily I had Alex in my network. Alex helped me come up with an outline of what I was looking for saving me time and money.
Alex then researched and put me in touch with the perfect VA for my needs.
Totally efficient and effective as always, thank you so much, Alex!
Business Management
Office Management Awards
I was delighted to be a Finalist in the Office Management Awards for 2021 and despite not winning was given some fabulous feedback about my entry.
“A robust entry, registering a maturity and understanding of the role that only comes with experience, she should be proud and congratulations for setting up a successful business off the back of her OM career. Really well done once again on being a finalist for an award! I hope you are proud of what you have achieved!"
Care Concern
Following a business audit in May 2021, we engaged Alex’s business management services further to help us put the key priority areas of the report into action. Our main aim was to recruit a new Office Administrator to support the running of the business and ease pressure on existing staff. Alex supported us to draw up a job description for this new role and prepare standard operating procedures (SOPs) to document how to carry out the tasks of the role. We have continued to develop the SOPs since the new employee joined the company. Alex helped break the whole process down into smaller tasks and took the stress out of developing a new role and recruiting a new employee. Her support was invaluable.
| We worked with Auxilium on implementing new business structures and processes, along with assistance in the recruitment of a new member of staff. It was good to work with Alex as she was very helpful in offering a different approach to our procedures and processes and in doing so she asked some very useful questions which helped us choose the best solution for our business. |
Anne was a fellow student of mine at Kingston University and we have know each other for several years. I love nothing more than referring work to people and recently she was delighted that a referral from me meant that one of her candidates was successful in being accepted for a job.
Here is what Anne had to say;
“I can highly recommend Auxilium Consulting. Alex is truly dedicated to providing a first-class service and really goes the extra mile to deliver results. She certainly provides the ‘delight factor’ and exceeds expectations. Alex is a really good listener and has the ability to cut through copious amounts of information to get to the nub of the situation.
Alex is enthusiastic, hardworking, energetic and has always been a great success in whatever she does. She builds strong relationships with people and is a fantastic resource for supporting small business owners.”
Alex’s support services have become a valuable part of CEM Bookkeeping & Consultancy.
She started by auditing all our electronic files and client contracts and then following up with all of CEM’s client’s in a polite and professional manner, mostly via email, but where logistically possible Alex has also met up with the clients to create tangibility to these requests.
Alex keeps me updated and informed at every stage of a task or project that she completes and her Virtual Business Management services ensure that when a project is completed, she proactively suggests some more systems and procedures that CEM needs introducing, reviewing or tweaking. This ensures that CEM is kept professional, friendly efficient and compliant at all times, which is vital for me as the Owner.
Alex really is a star and just what every small business needs – she is fun, flexible, efficient friendly, and professional.
Alex’s work has been critical in growing our start-up. Alex was incredibly hands-on in our hiring stages and has been able to provide us with strong business planning & research. She is also able to see the bigger picture which is very important to me as the CEO of the company.
Alex supported us with the required documentation for a preferred supplier’s application, which we were successful in obtaining.
Her services are amazing, and she goes the extra mile to help you out.
I’m sure there will be plenty more services that I will need from Auxilium in the future.
Alex has proved to be a wonderful business adviser, supporter, and organiser and helped us immensely. Kind, thoughtful, and with bags of experience.
Having someone like Alex to turn to for business support has made such a difference to my business.
She is highly recommended.
DSE Risk Assessments
Display Screen Equipment Risk Assessment Testimonial.
Thankyou so much for preparing the DSE RA Report for me; it’s very thorough and I believe it will make a big difference to me – physically and mentally!
Alex did my DSE review last month and already I can tell the difference. She started with me taking a few pictures of my setup, went away and went through her checklist, then came back to me the next day with some really practical suggestions. These ranged from moving my desk and chair around in the office to provide more space, all on a level, etc., through to a few pieces of kit that cost me less than £100 to implement (laptop raiser & wireless keyboard and mouse).
We can all do something to make our home working environment both safer and more comfortable. Do take 15-30 minutes out of your day to get Alex to look at this for you.
Alex completed DSE Risk Assessments for two members of staff that are working from home.
| Alex Hughes of Auxilium Business Consulting Ltd is excellent, and we are confident that any service she would be offering would be equally as good as the DSE Assessments we procured. We would have no hesitation in recommending her. |
DSE Risk Assessment Testimonial.
Alex’s assessment, which was returned very quickly, showed a full understanding of my current situation and gave recommendations both for quick wins and larger adjustments that would make my working day much more comfortable. All her recommendations came with comprehensive reasonings which really helped reinforce why each change was suggested and/or needed and allowed me to prioritise which adjustments needed doing first and which needed budgeting for vs putting on my longer ‘wish list’
Lucy Messaritis – Owner Nixon Executive Support
TMPA
DSE Risk Assessment Testimonial.
Alex was recommended to me when I was struggling to create a comfortable and efficient working space in my home office after moving house and was suffering from neck and backache. We had an intro chat and she was super friendly, professional, and approachable and I went ahead and commissioned a DSE Risk Assessment. I filled in a couple of forms and Alex produced a really helpful report highlighting the areas I should consider changing, she also provided information on workstation ergonomics and some suggestions to improve my comfort and posture. The whole process was easy and the outputs useful. I would definitely recommend Alex.
Fran Taylor – Owner Taylor Made PA
DSE Risk Assessments
The assessment has been great and certainly helped me sort out my desks properly.
I found the whole process straight forward and very informative. There are certain points I had never thought of before which have made working a lot more comfortable.
Thanks for all your help.
Mentoring.
I am really grateful firstly for Alex being so helpful and enthusiastic in helping out, but also she was so inspiring and articulate in her conversation with us. Even though I have known Alex for years I have never worked directly with her, but can absolutely see how she would bring a wealth of knowledge and experience to clients and I definitely wouldn’t hesitate to recommend her. One notable attribute for me is her energy and positivity which I for one would look forward to starting a working day with Alex as part of the team
In addition, Alex followed up after the zoom call with suggestions to possibly help Venus as she starts her career journey – thank you so much, Alex.
Alex was fantastic, her approachable style, professionalism, expertise, knowledge and support really gave me the confidence to believe in my buisness idea and to push myself forward. At a time when I was uncertain, Alex really pointed me in the right direction and her advice, gave me clarity and helped me to take the essential steps and take my business to another level, I definitely recommend her services.
Mentoring.
Networking
Alex is a knowledgeable and highly efficient Business Manager. She shows great interest in other people and asks perceptive questions that help her and others to understand the nature of someone’s business. She is extremely well connected and a real contributor at networking events. Alex will often do things that you wished you’d thought of first! She is very supportive of others and quick to use her administration and technical skills to benefit the group.
As two founding Zoco Networking members, Alex and I have seen Zoco go from strength to strength in its growth as a networking organisation.
Alex has been a group honcho for the flagship Kingston meeting since its inception and helped it to grow from its infancy to where it is now. Zoco would not be the same without Alex.
I am so grateful for the work she does with Zoco Networking and the business relationship and friendship we’ve gained through networking together at Zoco.
Sustainability
Sow Programme = SOW
I was very interested when Alex told me about her new venture to help small businesses to become more sustainable and to build the thinking into their business activities. Once Alex was ready we arranged a discovery call and I quickly signed up.
The process was easy to follow, and Alex was amenable and supported me to identify what I was already doing and giving ideas for future improvement.
I now feel my business is better placed and has more direction in making its activities more sustainable. We still have lots to do but I now feel I am on that journey.
Sustainability Statement
Alex created a sustainability one-pager for my business. I needed it pretty quickly and had no idea where to start. Alex kindly put it together and made me realise just what I am already doing and it’s made me start thinking about the future even more. As always, Alex was helpful, listened and was quick to deliver. Thanks, Alex.
Sow Programme = SOW
Alex was really great at preparing the SOW for The Numbers Quarter. She was patient with me while I explored the questions and started to get an understanding of the actions we could take within the business. She is clearly very passionate about sustainability and helping businesses to improve their sustainability actions and this has encouraged me to make changes and follow the actions she has suggested.
It was great to work with Alex and get a start on my sustainability journey. Thankyou.
Sow Programme = SOW WEBINAR September 2022
I attended a brilliant, thought-provoking webinar this morning, hosted by Alex Hughes of a Auxilium Business Consulting on how to begin a sustainability journey for my business.
Alex encouraged us to start by thinking about the things we already do to make our our work sustainable and greener – however small those things may be – under four different headings: environment, community, workplace and philanthropy.
While I have a long way to go before I can claim to be fully sustainable or carbon neutral, it was really encouraging to reflect on what I do at the moment – things like driving an electric car, using a renewable energy supplier, minimising travel and doing as much of my work as possible online and giving up some of my time to volunteer as a school governor.
But the most exciting bit was starting to think about the potential that I can have to reduce the impact of my business on the environment.
Plenty of food for thought!
So, if you are looking for advice or support on how to make your business more sustainable, I would definitely recommend dropping Alex Hughes a line!
Sow Programme = SOW
I found going through the SOW Programme with Alex so straightforward. I was nervous it was going to take up a lot of time, but with Alex’s guidance and regular meetings it was really easy to keep on top of the tasks.
It’s great to have a sustainability statement for use on my website and I’m really pleased to have a roadmap to keep me on the right track going forward.
This programme is a great first step into really demonstrating sustainability to my clients and stakeholders. Thank you Alex for your brilliant guidance through the process.
Sow Programme = SOW
Scroll down to the bottom of the “about” page for The Marketing Spaces. There you will see the Sustainability Pledge that Kara Stanford the owner has added and also the work we did together auditing her sustainability journey to date. This consisted of auditing what she has done to date and compiling a sustainability statement for her business in combination with a sustainability roadmap highlighting achievements and implemented processes and procedures to date ( done ) and logging and progress actions in a work-in-progress document ( doing ).
Sow Programme = SOW Webinar September 2022.
Booster+ Workshop March 2023.
Sow Programme = SOW
Thank you for all of your help and support throughout the beginning of our CSR journey. We didn’t know where to start but with your knowledge and encouragement, we now feel in a position to move forward and make some real and meaningful changes to our business.
Projects
Alex provided excellent administrative support for my business while I was away on leave – giving me the re-assurance that my clients were being properly looked after and peace of mind that I had someone to deal with the issues and prioritise anything I needed to deal with. The service is very flexible, and Alex quickly learns about the business and how to deal with issues that arise. Whether you need some additional admin cover or to relieve the business of certain administrative tasks, then I would recommend Alex from Auxilium.
I would like to thank Alex for the significant contribution she made to my library of care provider precis and my time management in the time that we worked together. I have really enjoyed working with her on a retained basis and really appreciated the flexible approach she applied to my fluctuating workload. Her experience and sensitivity in dealing with eldercare issues has really shone through
Alex is a knowledgeable and highly efficient Business Manager. She shows great interest in other people and asks perceptive questions that help her and others to understand the nature of someone’s business. She is extremely well connected and a real contributor at networking events. Alex will often do things that you wished you’d thought of first! She is very supportive of others and quick to use her administration and technical skills to benefit the group.
Alex is an excellent administrator with a wealth of experience. She is discrete and has a strong sense of financial probity, whilst at the same time is fun and easy to get along with. A key skill is gaining a rapid understanding of both the strategic ambitions and day to day operational requirements of an organisation, making her help practical and advice credible.
Alex did an outstanding job on compiling all the relevant information and writing a comprehensive health and safety policy for our business. Alex was personable throughout and went the extra mile, suggesting a few more things to improve the health and safety of our company. The concise policy enabled us to win a contract with a large main contractor and we are now on their database which will hopefully bring more work our way. We couldn’t have done this without the knowledge and experience that Alex has.We would highly recommend Alex’s service and we will be using Auxilium again in the future.
I called on Alex at quite short notice for some admin help in sorting my Christmas mailing list and labels. She was quick to respond, speedily identified and asked some key questions to clarify the brief, and I was then able to leave it completely in her very capable hands. In less than a week she had turned around a fiddly job, saving me lots of time that I could invest in my clients, and saving me stress too. I’d recommend Alex for both one-off jobs and to support you in slimming down the ‘admin load’ of your business on a more regular basis. Thank you!
Preece Bespoke is a small furniture manufacturing company and from time to time gets bogged down with administrative tasks. Alex has been able to jump in and help us through very busy periods, taking administrative tasks off our hands, freeing us up to focus on the technical aspects of our projects and business ( which has been priceless in these situations ! ). Alex also has a gift for spotting and implementing good organizational processes/systems and continues to offer great advice and support to ‘Preece Bespoke’ going forward.
I’ve used Alex for a range of projects, from research on the Interior Design market, right through to creating a database for Oil and Gas industry. She’s delivered brilliant work on all of them. Really thorough, knowledgeable and well-presented.
Care Concern
Following a business audit in May 2021, we engaged Alex’s project management services further to help us put the key priority areas of the report into action. Our main aim was to recruit a new Office Administrator to support the running of the business and ease pressure on existing staff. Alex supported us to draw up a job description for this new role and prepare standard operating procedures (SOPs) to document how to carry out the tasks of the role. We have continued to develop the SOPs since the new employee joined the company. Alex helped break the whole process down into smaller tasks and took the stress out of developing a new role and recruiting a new employee. Her support was invaluable.
Alex is probably one of THE most organised people I know! I asked Alex to help me 18 months ago as I didn’t have the time in my business to dedicate time to a particular project. Not only did she go above and beyond of what I had asked her to do but the results were precisely documented. Alex is extremely efficient and I can highly recommend her services. She is also a really nice and fun person to do business with!
I have used and therefore can highly recommend Alex. If you’re looking to outsource some of your projects or tasks, you’re probably looking for a virtual business manager, even if you’ve never heard of one before! Alex has an abundance of experience and can help. It’s definitely worth a chat. Your business may thank you for it.
As the owner of a small publishing company, we set up a recruitment side to our business online. We asked Alex to help set this up, dealing with the administration and general research prior to launch and going online with the service.
Alex is great if you are expanding, or need help in a transition period, when setting up new initiatives. We found her to be very thorough and set about the tasks she was given with great alacrity.
Alex can offer much needed support to small businesses who find it too impractical or costly to go through the process of employing extra staff, by offering a solution to immediate administration and business issues. She has a wealth of practical experience and will always seek out the best way of getting the job done.
Our company, Max WiFi, provides temporary and permanent WiFi and connectivity to the global event industry. We have contracted Alex’s services on several occasions for ad hoc administrative projects, such as database updating and systems management and have found her highly professional and extremely competent at all times.
Alex has also worked within a team on our behalf and has shown great ability in getting on with people and taking team leadership whenever necessary.
She takes full ownership of any task given to her and is able to think outside the box. She finds it very easy to look at the bigger picture and to suggest better ways of executing a given task, thereby freeing up her clients’ “thinking time” for other aspects of their business. She is organized, diligent and very capable and we will be only too happy to re-engage her services when the need next arises.
Alex prepared everything for our recent sustainability audit with meticulous care. She is professional and friendly in the office and had all the information required by the external auditor ready. The annual audit passed with no non-conformances !
Light at the end of the tunnel, a weight lifted from my shoulders- this is how I felt after one session with Alex! – What an incredible lady! From an initial consultation to find out about my business needs, Alex was on the ball straight away.
Alex followed up our meeting very quickly with a report outlining a clear, concise step by step plan of actions.
This included setting up a server tree, to helping me to understand the organization of my files in a logical sequence, mentoring me in excel spreadsheets as well as Alex producing a number of incredibly detailed spreadsheets and a structured database specifically for my company needs. She provided suggestions of how to protect my documents by scanning and filing all the ones I had created. She also produced examples of Power point presentations to aid my presentation skills. Alex even branded my worksheets which I use in Workshops.
I would not hesitate to recommend Alex, she has helped clear my cluttered, disorganized mind and computer. She has the patience to explain, guide and mentor in an exceptionally clear and concise way. Alex listens, digests and produces exactly what you and your company need.
Thank you Alex @ Auxilium Admin for doing a brilliant job.
Alex Hughes worked for my company for well over a year as at that time, we needed an effective outsourced solution to handle the day to day administration of our busy office. Alex was a very valuable asset to the team (indeed – she really became one of the team) and worked efficiently and effectively throughout her time with us. Alex has a wealth of experience to draw from and is super-professional in all her dealings with us and our clients. I cannot recommend Alex highly enough and for those people looking for a virtual administration service…what are you waiting for? Call Alex at Auxilium Administration Services now!
I met Alex of Auxilium Administration Services at a Kingston networking event and after a follow-up synergy call to chat about our web design and SEO services, Alex thought we’d be a good match for one of her clients who was looking to move their site from Wix to Shopify. We had a group call to understand the requirement further and then the client accepted our proposal. It’s been a smooth process swapping over the content management system and enhancing the e-commerce elements.
Alex quickly understood how TPG Design works and matched us well with one of her clients. We hope to continue a reciprocal and pro-active business relationship with Alex.
As you can see, these testimonials are from a wide variety of industries with a diverse range of support that I’ve been able to assist them with. One thing you can be sure of when you choose me as your safe pair of hands is that no matter what industry your business belongs to, I have the skills and experience to provide the assistance and support you need.
Ready to book your discovery call?
