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Happy customers are at the heart of any successful business.

As a virtual business manager, business owners and CEOs seek my help for a range of problems and difficulties they’re having, from day-to-day admin woes to streamlining their processes and procedures for sustained business growth. So, there’s little that delights me more than hearing positive feedback that shows just how much my assistance has helped them.

Here are some testimonials from business owners that I have been able to help here at Auxilium Business Consulting.

Scroll through the testimonials below, or go to the section relating to the service you are interested in most.

Audits

Auxilium Ambulance

Business Management

DSE Risk Assessments

Heads Collective Clinics

Projects

Workshops

 

Recent Feedback

Audits

Audit Testimonial.

Alex and Auxilium admin were referred to me and we met up and discussed the needs for my business. Alex carried out a comprehensive Audit of all the functions of my business and provided an action plan that covered many aspects for us to work on together. She also found specialists to help with various tasks such as Amazon images, website revamp and specialist bookkeeping tasks.

It was a pleasure to work with Alex and I had great support and could not have asked for more. I will continue to work with Auxilium as my business grows.

James Berrie  - Owner Cookify

James Berrie

Owner, Cookify

Alex provided me with a full administration audit, with a high, medium and low priority “to do” list. It has been an absolutely amazing experience working with Alex. Her professionalism, advice and commitment to my project is to be highly commended. I will soon be asking for more help with my high priority tasks. Alex, it’s been a pleasure.

Stacey Richard

Owner, Super Sitters

Alex carried out a business audit for us in May 2021. She was energised, detailed, and thorough throughout the whole process asking insightful questions and showing a genuine interest in how we work and the systems and processes we have in place.
She listened to us and responded with sensible and realistic suggestions and ideas about how we could change things to better suit our needs going forward. She was professional throughout and the final report she put together is now the stepping stone for change in our company as we look to the future.

Laura Drewell

Operations Director, Care Concern Homecare Ltd

 

 

 

 

Alex is amazing…she audited my business at the beginning of the year. It was a process of discovery for me…all that needed to be done was highlighted and given a priority…all that was going well was celebrated. I now know exactly where I am and have a plan for moving forward…thanks Alex Hughes of Auxilum Admin.

Fiona Ross

Fiona Ross Hypnotherapy

 

Alex helped me analyse my company from an organisational point of view, checking through my systems and processes to see if there were areas that could be improved. After completing an Admin Audit, she was able to make positive suggestions to refine the systems we currently have in place, giving us clear instructions on what and how to put the solutions into practice. Thanks for your help Alex, you have been invaluable!

Samuele Alberton

Owner, The Italian Plumber

Auxilium Ambulance

Hire a VA – Advice

I was unsure of exactly what it was I needed when I made the decision to outsource some of my workload. Luckily I had Alex in my network who helped me come up with an outline of what I was looking for saving me time and money. Alex then researched and put me in touch with the perfect VA for my needs. Totally efficient and effective as always, thank you so much Alex!

Kim Raine, Kim Raine Coaching

Kim Raine Coaching

Owner, Kim Raine Coaching

Power Session – Business Brainstorm

I had the most valuable insights on how to get unstuck with Business Consultant Alex Hughes. In our very first session, we went over several aspects of my business in which I was "stuck" which resulted in 5 actionable steps that I can immediately implement to simplify my life as an entrepreneur and business owner, and make more time for creativity and enjoyment. I fully recommend Alex's services to everyone who is experimenting overwhelm with everyday tasks; her practical overview on how to operate more efficiently is invaluable.

Teresa Palm, Spanish & English Language Specialist / Palm Learning, Founder & Director

Palm Learning

Owner, Palm Learning

 

It’s my absolute pleasure to recommend Alex and her company Auxiliumadmin. I have known Alex for a few years now having meet at a networking event. Alex is friendly, enthusiastic and a very approachable professional. Once you meet, you soon get to know the valuable experience she has in her field and it is for all these reasons that I can call without hesitation for a one to one business chat. Alex provided us with guidance and recommendations for what we needed.

Michelle Peters, Owner, Paragon Cleaning

Paragon Cleaning

Business Management

I was delighted to be a Finalist in the Office Management Awards for 2021 and despite not winning was given some fabulous feedback about my entry.

“A robust entry, registering a maturity and understanding of the role that only comes with experience, she should be proud and congratulations for setting up a successful business off the back of her OM career. Really well done once again on being a finalist for an award! I hope you are proud of what you have achieved!"

Office Management Awards

Office Management Awards

 

Alex’s work has been critical in growing our start-up. Alex was incredibly hands-on in our hiring stages and has been able to provide us with strong business planning & research. She is also able to see the bigger picture which is very important to me as the CEO of the company.

Wilson Chan

CEO, Permutable Technologies Limited

CEM

Alex’s support services have become a valuable part of CEM Bookkeeping & Consultancy.

She started by auditing all our electronic files and client contracts and then following up with all of CEM’s client’s in a polite and professional manner, mostly via email, but where logistically possible Alex has also met up with the clients to create tangibility to these requests.

Alex keeps me updated and informed at every stage of a task or project that she completes and her Virtual Business Management services ensure that when a  project is completed, she proactively suggests some more systems and procedures that CEM needs introducing, reviewing or tweaking. This ensures that CEM is kept professional, friendly efficient and compliant at all times, which is vital for me as the Owner.

Alex really is a star and just what every small business needs – she is fun, flexible, efficient friendly, and professional.

Clare Mannall

Owner, CEM Bookeeping & Consultancy

DSE Risk Assessments

Alex did my DSE review last month and already I can tell the difference.  She started with me taking a few pictures of my set up, went away and went through her checklist, then came back to me the next day with some really practical suggestions.  These ranged from moving my desk and chair around in the office to provide more space, all on a level, etc., through to a few pieces of kit that cost me less than £100 to implement (laptop raiser & wireless keyboard and mouse).

We can all do something to make our home working environment both safer and more comfortable.  Do take 15-30 minutes out of your day to get Alex to look at this for you.

Clare Mannall

CEM Bookkeeping & Consultancy Services

DSE Risk Assessment Testimonial.

Alex’s assessment, which was returned very quickly, showed a full understanding of my current situation and gave recommendations both for quick wins and larger adjustments that would make my working day much more comfortable.  All her recommendations came with comprehensive reasonings which really helped reinforce why each change was suggested and/or needed and allowed me to prioritise which adjustments needed doing first and which needed budgeting for vs putting on my longer ‘wish list’

Lucy Messaritis – Owner Nixon Executive Support

Lucy Messaritis

Owner, Nixon Executive Support

Heads Collective Clinics

Here is some feedback from recent Heads Collective sessions:

Goal Setting

Really informative and great reminders

What a professional trio!

I loved the SMARTer goals

Great sessions and I am looking forward to future sessions

Automation

I needed the reminder of such useful tips and how and what to brainstorm

The session was very useful and I had “Hubdoc” on my phone by the end of the session!

I will be reviewing all my rationale behind how and why I do tasks for my business.

Great tips and I have started my list of what I should automate already.

Networking Ninja

A huge thankyou for delivering such a valuable session today. I think personally this has been the most useful topic covered so far!

Great presentation with some clear and very useful information and tips.

WOW – so much to take in and I made copious notes and will read some of the books that you suggested.

Brilliantly presented, brilliant content and a brilliant use of my time. I will be signing up to more sessions and telling everyone to come along too.

Projects

 

 

 

 

Alex provided excellent administrative support for my business while I was away on leave – giving me the re-assurance that my clients were being properly looked after and peace of mind that I had someone to deal with the issues and prioritise anything I needed to deal with. The service is very flexible, and Alex quickly learns about the business and how to deal with issues that arise. Whether you need some additional admin cover or to relieve the business of certain administrative tasks, then I would recommend Alex from Auxilium.

Mark Rouvray

Activ Net Marketing

 

 

 

 

I would like to thank Alex for the significant contribution she made to my library of care provider precis and my time management in the time that we worked together. I have really enjoyed working with her on a retained basis and really appreciated the flexible approach she applied to my fluctuating workload. Her experience and sensitivity in dealing with eldercare issues has really shone through

Claire Edwards

Claire Edwards RN Eldercare Consultant

Alex is a knowledgeable and highly efficient Business Manager. She shows great interest in other people and asks perceptive questions that help her and others to understand the nature of someone’s business. She is extremely well connected and a real contributor at networking events. Alex will often do things that you wished you’d thought of first! She is very supportive of others and quick to use her administration and technical skills to benefit the group.

Glenda Shawley

Director, Fabulous Networking

 

Alex is an excellent administrator with a wealth of experience. She is discrete and has a strong sense of financial probity, whilst at the same time is fun and easy to get along with. A key skill is gaining a rapid understanding of both the strategic ambitions and day to day operational requirements of an organisation, making her help practical and advice credible.

Miranda Jaggers

Director, Love Kingston

 

Alex did an outstanding job on compiling all the relevant information and writing a comprehensive health and safety policy for our business. Alex was personable throughout and went the extra mile, suggesting a few more things to improve the health and safety of our company. The concise policy enabled us to win a contract with a large main contractor and we are now on their database which will hopefully bring more work our way. We couldn’t have done this without the knowledge and experience that Alex has.We would highly recommend Alex’s service and we will be using Auxilium again in the future.

Simon White & George Harding

Directors, Object Atelier

 

 

 

 

I called on Alex at quite short notice for some admin help in sorting my Christmas mailing list and labels. She was quick to respond, speedily identified and asked some key questions to clarify the brief, and I was then able to leave it completely in her very capable hands. In less than a week she had turned around a fiddly job, saving me lots of time that I could invest in my clients, and saving me stress too. I’d recommend Alex for both one-off jobs and to support you in slimming down the ‘admin load’ of your business on a more regular basis. Thank you!

Jo Wright

Phoenix Training & Coaching

Preece Bespoke is a small furniture manufacturing company and from time to time gets bogged down with administrative tasks. Alex has been able to jump in and help us through very busy periods, taking administrative tasks off our hands, freeing us up to focus on the technical aspects of our projects and business ( which has been priceless in these situations ! ). Alex also has a gift for spotting and implementing good organizational processes/systems and continues to offer great advice and support to ‘Preece Bespoke’ going forward.

Richard Preece

Owner, Preece Bespoke

 

Alex is a joy to work with. She organises all the chaos in my business.

Jeremy Nicholas

Keynote Speaker and Humorist, Jeremy Nicholas

 

 

 

 

I’ve used Alex for a range of projects, from research on the Interior Design market, right through to creating a database for Oil and Gas industry. She’s delivered brilliant work on all of them. Really thorough, knowledgeable and well-presented.

Lisa Doherty

toomanylisas

Alex is probably one of THE most organised people I know! I asked Alex to help me 18 months ago as I didn’t have the time in my business to dedicate time to a particular project. Not only did she go above and beyond of what I had asked her to do but the results were precisely documented. Alex is extremely efficient and I can highly recommend her services. She is also a really nice and fun person to do business with!

Annie Armitage

CEO, Annie Armitage Photography

 

 

 

 

I have used and therefore can highly recommend Alex. If you’re looking to outsource some of your projects or tasks, you’re probably looking for a virtual business manager, even if you’ve never heard of one before! Alex has an abundance of experience and can help. It’s definitely worth a chat. Your business may thank you for it.  

Rina Bailey

Dotty's Oils

 

 

 

As the owner of a small publishing company, we set up a recruitment side to our business online. We asked Alex to help set this up, dealing with the administration and general research prior to launch and going online with the service.

Alex is great if you are expanding, or need help in a transition period, when setting up new initiatives. We found her to be very thorough and set about the tasks she was given with great alacrity.

Alex can offer much needed support to small businesses who find it too impractical or costly to go through the process of employing extra staff, by offering a solution to immediate administration and business issues. She has a wealth of practical experience and will always seek out the best way of getting the job done.

George Grant

Owner-Publisher, The Intelligent Business Company - Housing Technology

Our company, Max WiFi, provides temporary and permanent WiFi and connectivity to the global event industry. We have contracted Alex’s services on several occasions for ad hoc administrative projects, such as database updating and systems management and have found her highly professional and extremely competent at all times.

Alex has also worked within a team on our behalf and has shown great ability in getting on with people and taking team leadership whenever necessary.

She takes full ownership of any task given to her and is able to think outside the box. She finds it very easy to look at the bigger picture and to suggest better ways of executing a given task, thereby freeing up her clients’ “thinking time” for other aspects of their business. She is organized, diligent and very capable and we will be only too happy to re-engage her services when the need next arises.

Richard & Jo Hughes

Directors, MaxWifi Ltd

 

Alex prepared everything for our recent sustainability audit with meticulous care. She is professional and friendly in the office and had all the information required by the external auditor ready. The annual audit passed with no non-conformances !

Chris Turner

Opus Magnum Ltd

 

 

 

Light at the end of the tunnel, a weight lifted from my shoulders- this is how I felt after one session with Alex! – What an incredible lady! From an initial consultation to find out about my business needs, Alex was on the ball straight away.
Alex followed up our meeting very quickly with a report outlining a clear, concise step by step plan of actions.
This included setting up a server tree, to helping me to understand the organization of my files in a logical sequence, mentoring me in excel spreadsheets as well as Alex producing a number of incredibly detailed spreadsheets and a structured database specifically for my company needs. She provided suggestions of how to protect my documents by scanning and filing all the ones I had created. She also produced examples of Power point presentations to aid my presentation skills. Alex even branded my worksheets which I use in Workshops.
I would not hesitate to recommend Alex, she has helped clear my cluttered, disorganized mind and computer. She has the patience to explain, guide and mentor in an exceptionally clear and concise way. Alex listens, digests and produces exactly what you and your company need.
Thank you Alex @ Auxilium Admin for doing a brilliant job.

Carole McGrath

Director, Positive Touch with The Peer Massage Project

 

 

Alex Hughes worked for my company for well over a year as at that time, we needed an effective outsourced solution to handle the day to day administration of our busy office. Alex was a very valuable asset to the team (indeed – she really became one of the team) and worked efficiently and effectively throughout her time with us. Alex has a wealth of experience to draw from and is super-professional in all her dealings with us and our clients. I cannot recommend Alex highly enough and for those people looking for a virtual administration service…what are you waiting for? Call Alex at Auxilium Administration Services now!

David Fernando

Managing Director, Terra Ferma Media Ltd

I met Alex of Auxilium Administration Services at a Kingston networking event and after a follow-up synergy call to chat about our web design and SEO services, Alex thought we’d be a good match for one of her clients who was looking to move their site from Wix to Shopify.  We had a group call to understand the requirement further and then the client accepted our proposal.  It’s been a smooth process swapping over the content management system and enhancing the e-commerce elements.

Alex quickly understood how TPG Design works and matched us well with one of her clients. We hope to continue a reciprocal and pro-active business relationship with Alex.

Liz Garrigan

Owner, TPG Design

Workshops

Be Desk Smart

Essential tips on how to organise my desk to create efficiency.

Really loved the Desk Styles and tips to manage your own and recognise others.

I have already moved my printer and drawers to make more room around me to feel calmer and in control.

Be Time Smart

The workshop helped me to clearly identify my time management styles and that of my colleagues and clients

Really helpful time management tools and techniques to implement myself.

This has given me tips on how to manage and reset my time management skills.

As you can see, these testimonials are from a wide variety of industries with a diverse range of support that I’ve been able to assist them with. One thing you can be sure of when you choose me as your safe pair of hands is that no matter what industry your business belongs to, I have the skills and experience to provide the assistance and support you need.

Ready to book your discovery call?

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