Hi, I’m Alex Hughes, your Small Business Consultant

We both know that you haven’t gone into business “to set up the procedures and processes” for your business, but you know your business best, so how can you be sure I’m the capable hands you can trust your business processes and all-important tasks with? Read on to find your answer!

I have over 18 years’ experience as an  Operations Manager for a London based SME, but add to that 16 years’ experience in international trading and sales, and some optimal time management and organisational skills from running my own business, managing my home, bringing up my children and caring for elderly parents and you can be sure I have the skills you’re looking for.

I’ve been supporting business owners like you with business consulting, management and project needs since founding Auxilium in 2016. I had a bit of a “lightbulb moment” that year after lots of people had asked me for help and support and I realised that I could offer my skills as your Small Business Consultant.

That’s what I’ve been doing ever since, and I’d like to help you too.

My Mission is to Make A Difference.

Auxilium is Latin for “aid, assist and support” and that’s what I want to do by seamlessly integrating with small businesses and helping them on their business operations journey.

No matter how small your business is, or the task you need help with; it’s my goal to always make a positive difference with the support I provide.

It could be that you’ve just started your business or perhaps you want to scale up, are at a x-roads and are unsure of the best way to move forward.

You might need help getting on top of the daily grind of projects and putting better processes in place to streamline your task management; or you’re looking for support on a managerial level.

If you’re unsure of the best way for me to help but know you need support to improve and grow, I can audit your business to help you visualise its current structure and assist you in tweaking it to optimal performance for growth and sustainability

Areas of your business my services cover:

  • Sales & Marketing
  • Customer Service
  • CRM & Beta Testing software
  • Finance
  • Research
  • HRM
  • Training and development
  • Accreditations and Awards
  • Project Management
  • Day-to-Day Operations

However I can assist you, you can be sure of my friendly, impartial, knowledgeable and professional support. By taking the leap, working with me and delegating projects to my safe pair of hands, you can instantly reduce your workload, become cost-effective, and focus on that bottom line and what you went into business for, NOT the setting up of procedures and processes!

Check out my services page to discover my flexible support packages and services.

Hiring a small business consultant will help you elevate and grow your business by making an investment in finding the right solutions that suit you.

I’m passionate about giving back to SME’s in my local area and buying from and supporting local businesses and charities is a real passion of mine. You can often find me at local networking events in and around Kingston-upon-Thames and Surrey meeting other business owners and offering advice and connections, wherever I can. Networking has enabled me to grow my business with the “know, like, and trust effect” and I heartily believe in the power of giving back whenever whatever, and however you can.

My major goal for 2024 and beyond is to continue to be a lifelong learner and to achieve that I will be:

  • reading the many books I have bought that are currently abandoned on my bookshelves.
  • attending short courses that interest me (as well as those business related!), I have started knitting and calligraphy is one I’m keen to get started with soon.
  • stepping out of my comfort zone to give workshops and talks and help others to learn too.
  • telling the world about what I am doing is sustainability and the impacts I have made for my business and for my clients.

Types of Projects undertaken

  • Audits of all Administration procedures
  • Sales Calls and Customer Feedback/processes
  • Testimonial Reviews
  • Policy Manuals
  • Standard Operating Procedures
  • Recruitment Campaigns
  • Holiday Cover
  • Various Research Projects
  • Accreditations
  • Onboarding Clients
  • CRM Reviews
  • Beta Testing Software
  • Webinar Training Support
  • Event Support
  • General day-to-day Administration
  • Company Trademarks

After spending a day at TedxKingston in January 2020, the words of Julia Immonen have stuck with me:

“Dream it, Do it and Do it afraid if you have to!”

Whatever your dreams are, THIS YEAR is the year to make it happen.

GET IN TOUCH WITH ME NOW to shed some of that fear, and with my helping hand guiding you every step of the way.

Areas of your business my services cover:

  • Sales & Marketing
  • Customer Service
  • CRM Systems
  • Finance
  • Procurement
  • Research
  • HRM
  • Health & Safety
  • Training and Development
  • Beta Testing software
  • Accreditations and Awards
  • Project Management
  • Day-to-Day Operations
  • Office set ups and reorganistaions
  • Office Manager Reviews
  • Administration Audits

Types of Projects undertaken

  • Audits/brainstorming of all procedures & procedures
  • Business planning & research
  • Starting your sustainability journey
  • Sustainability Audits & Accreditations
  • Sales Calls and Customer Feedback/processes
  • Onboarding of Clients & ongoing support
  • Testimonial Reviews
  • Policy Manuals ( e.g Health & Safety )
  • Standard Operating Procedures
  • Aged Debtor chasing
  • Recruitment Campaigns
  • Holiday Cover
  • Various Research & Project Management tasks
  • CRM Reviews
  • Beta Testing Software
  • Event Support
  • Office organization, reorganisation & moves
  • DSE Risk Assessments
CSR Silver
CSR Silver
CSR Silver
Green Web
Green Web
CSR Silver
CSR Silver
CSR Silver
IAM